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Returns Policy

Returns & Refunds

  • Goods must be in good, resalable condition before credit issued unless faulty goods.
  • Restocking charge of 15% applies to goods returned due to excess order or change of mind.
  • Returns must be made within 28 days from date of purchase.
  • Unfortunately Postmix cannot be returned under any circumstances.
  • A copy of the original invoice/receipt must be provided by the customer otherwise credit cannot be issued.
  • Refunds must be made by the same method of payment as original purchase, if card payment then must be refunded onto same card.


Need help?

Contact us at for questions related to refunds and returns.